Privacy policy

Last updated: October 27, 2025
最后更新时间：2025 年 10 月 27 日

GOGOcollect operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GOGOcollect is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
GOGOcollect 运营本商店和网站，包括所有相关信息、内容、功能、工具、产品和服务，以便为您提供精心策划的购物体验（“服务”）。GOGOcollect 由 Shopify 提供支持，这使我们能够为您提供服务。本隐私政策描述了当您访问、使用、使用服务或进行购买或其他交易或以其他方式与我们沟通时，我们如何收集、使用和披露您的个人信息。如果我们的服务条款与本隐私政策之间存在冲突，则本隐私政策对您个人信息的收集、处理和披露进行控制。

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
请仔细阅读本隐私政策。使用和访问任何服务，即表示您承认您已阅读本隐私政策并了解本隐私政策中所述的您的信息的收集、使用和披露。

Personal Information We Collect or Process
我们收集或处理的个人信息

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
当我们使用术语“个人信息”时，我们指的是识别您或其他人或可以合理地与您或其他人相关联的信息。个人信息不包括匿名收集或经过去识别化处理的信息，因此无法识别您或与您合理关联。我们可能会收集或处理以下类别的个人信息，包括从这些个人信息中得出的推论，具体取决于您与服务的交互方式、您居住的地方以及适用法律允许或要求：

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
  联系方式 ，包括您的姓名、地址、账单地址、送货地址、电话号码和电子邮件地址。
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  财务信息 ，包括信用卡、借记卡和金融帐号、支付卡信息、金融账户信息、交易详细信息、付款方式、付款确认和其他付款详细信息。
• Account information including your username, password, security questions, preferences and settings.
  帐户信息 ，包括您的用户名、密码、安全问题、偏好和设置。
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  交易信息， 包括您查看、放入购物车、添加到愿望清单或购买、退货、换货或取消的商品以及您过去的交易。
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  与我们的通信 ，包括您在与我们的通信中包含的信息，例如，在发送客户支持查询时。
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  设备信息 ，包括有关您的设备、浏览器或网络连接的信息、您的 IP 地址和其他唯一标识符。
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
  使用信息， 包括有关您与服务交互的信息，包括您与服务交互或导航的方式和时间。

Personal Information Sources
个人信息来源

We may collect personal information from the following sources:
我们可能会从以下来源收集个人信息：

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  直接来自您， 包括当您创建帐户、访问或使用服务、与我们沟通或以其他方式向我们提供您的个人信息时;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  通过服务自动发送， 包括当您使用我们的产品或服务或访问我们的网站时从您的设备，以及通过使用 cookie 和类似技术;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  来自我们的服务提供商， 包括当我们聘请他们启用某些技术时，以及当他们代表我们收集或处理您的个人信息时;
• From our partners or other third parties.
  来自我们的合作伙伴或其他第三方。

How We Use Your Personal Information
我们如何使用您的个人信息

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
根据您与我们互动的方式或您使用的服务，我们可能会将个人信息用于以下目的：

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  提供、定制和改进服务。 我们使用您的个人信息为您提供服务，包括履行我们与您签订的合同、处理您的付款、履行您的订单、记住您的偏好和您感兴趣的商品、向您发送与您的帐户相关的通知、处理购买、退货、换货或其他交易、创建、维护和以其他方式管理您的帐户， 安排运输、促进任何退货和换货、使您能够发布评论以及为您创建定制的购物体验，例如推荐与您的购买相关的产品。这可能包括使用您的个人信息来更好地定制和改进服务。
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  营销和广告。 我们将您的个人信息用于营销和促销目的，例如通过电子邮件、短信或邮寄方式发送营销、广告和促销通信，以及向您展示服务或其他网站上的产品或服务的在线广告，包括基于您之前购买或添加到购物车的商品以及服务上的其他活动。
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  安全和欺诈预防。 我们使用您的个人信息来验证您的帐户，提供安全的支付和购物体验，检测、调查或对可能的欺诈、非法、不安全或恶意活动采取行动，保护公共安全，并确保我们的服务安全。如果您选择使用服务并注册帐户，您有责任确保您的帐户凭据安全。我们强烈建议您不要与其他任何人共享您的用户名、密码或其他访问详细信息。
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  与您沟通。 我们使用您的个人信息为您提供客户支持、响应您、为您提供有效的服务以及维护我们与您的业务关系。
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
  法律原因。 我们使用您的个人信息来遵守适用法律或响应有效的法律程序，包括执法部门或政府机构的要求，调查或参与民事证据开示、潜在或实际诉讼或其他对抗性法律程序，以及执行或调查可能违反我们条款或政策的行为。

How We Disclose Personal Information
我们如何披露个人信息

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
在某些情况下，我们可能会根据本隐私政策的合法目的向第三方披露您的个人信息。此类情况可能包括：

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  对于 Shopify，代表我们提供服务（例如 IT 管理、支付处理、数据分析、客户支持、云存储、履行和运输）的供应商和其他第三方。
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  与业务和营销合作伙伴一起为您提供营销服务并向您做广告。例如，我们使用 Shopify 根据您在不同商家和网站的在线活动，通过第三方服务支持个性化广告。我们的业务和营销合作伙伴将根据他们自己的隐私声明使用您的信息。根据您居住的地方，您可能有权指示我们不要共享有关您的信息，以便根据您在不同商家和网站的在线活动向您展示有针对性的广告和营销。您可以在此处行使选择退出这些使用的权利。
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  当您指示、请求我们或以其他方式同意我们向第三方披露某些信息时，例如向您运送产品或通过您使用社交媒体小部件或登录集成。
• With our affiliates or otherwise within our corporate group.
  与我们的附属公司或我们企业集团内的其他方式。
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
  与合并或破产等商业交易相关，遵守任何适用的法律义务（包括回应传票、搜查令和类似请求），执行任何适用的服务条款或政策，并保护或捍卫服务、我们的权利以及我们的用户或其他人的权利。

Relationship with Shopify
与 Shopify 的关系

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
服务由 Shopify 托管，Shopify 收集和处理有关您访问和使用服务的个人信息，以便为您提供和改进服务。您提交给服务的信息将传输给 Shopify 以及可能位于您居住地以外的国家/地区的第三方并与之共享，以便为您提供和改进服务。此外，为了帮助保护、发展和改善我们的业务，我们使用某些 Shopify 增强功能，这些功能包含您与我们的商店、其他商家和 Shopify 互动时获得的数据和信息。为了提供这些增强功能，Shopify 可能会使用收集的有关您与我们商店、其他商家以及 Shopify 互动的个人信息。在这些情况下，Shopify 负责处理您的个人信息，包括响应您行使权利的请求，以将您的个人信息用于这些目的。要详细了解 Shopify 如何使用您的个人信息以及您可能拥有的任何权利，您可以访问 Shopify 消费者隐私政策 。根据您居住的地方，您可以在此处行使与您的个人信息相关的某些权利 Shopify 隐私门户链接 。

Third Party Websites and Links
第三方网站和链接

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
服务可能会提供指向第三方运营的网站或其他在线平台的链接。如果您点击不隶属于我们或控制的网站的链接，您应该查看其隐私和安全政策以及其他条款和条件。我们不保证也不对此类网站的隐私或安全性负责，包括这些网站上信息的准确性、完整性或可靠性。您在公共或半公共场所提供的信息，包括您在第三方社交网络平台上分享的信息，也可能被服务的其他用户和/或这些第三方平台的用户查看，但不限于我们或第三方的使用。我们包含此类链接本身并不意味着对此类平台上的内容或其所有者或运营商的任何认可，除非在服务上披露。

Children's Data  儿童数据

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
服务不适合儿童使用，我们不会故意收集您所在司法管辖区未满成年年龄儿童的任何个人信息。如果您是向我们提供个人信息的儿童的父母或监护人，您可以使用下面列出的联系方式与我们联系，要求删除这些信息。截至本隐私政策生效之日，我们并不知道我们“共享”或“出售”（这些术语在适用法律中定义）16 岁以下个人的个人信息。

Security and Retention of Your Information
您的信息的安全和保留

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
请注意，没有任何安全措施是完美或坚不可摧的，我们不能保证“完美的安全”。此外，您发送给我们的任何信息在传输过程中可能并不安全。我们建议您不要使用不安全的渠道向我们传达敏感或机密信息。

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
我们保留您的个人信息多长时间取决于不同的因素，例如我们是否需要这些信息来维护您的帐户、为您提供服务、遵守法律义务、解决争议或执行其他适用的合同和政策。

Your Rights and Choices  您的权利和选择

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
根据您居住的地方，您可能拥有下面列出的与您的个人信息相关的部分或全部权利。但是，这些权利不是绝对的，可能仅在某些情况下适用，并且在某些情况下，我们可能会在法律允许的情况下拒绝您的请求。

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  访问权/知情权。 您可能有权要求访问我们持有的有关您的个人信息。
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  删除权。 您可能有权要求我们删除我们维护的有关您的个人信息。
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  纠正权。 您可能有权要求我们更正我们维护的有关您的不准确个人信息。
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  可移植性权利。 在某些情况下，您可能有权收到我们持有的有关您的个人信息的副本，并要求我们将其传输给第三方，但在某些情况下，但某些例外情况除外。
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  选择不出售或分享定向广告的权利。 根据您居住的地方，您可能有权选择不“出售”或“共享”您的个人信息，或选择不出于适用隐私法中定义的“定向广告”目的处理您的个人信息。您可以在此处行使选择退出这些使用的权利。请注意，如果您在启用全球隐私控制选择退出偏好信号的情况下访问我们的网站，根据您所在的位置，我们将自动将其视为您用于访问网站的设备和浏览器选择退出的请求。如果我们能够将发送信号的设备关联到 Shopify 帐户，我们也会将选择退出请求应用于该帐户。要了解有关全球隐私控制的更多信息，您可以访问 https://globalprivacycontrol.org/。除全球隐私控制外，我们无法识别可能从您的网络浏览器或设备发送的其他“请勿跟踪”信号。
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
  管理通信首选项。 我们可能会向您发送促销电子邮件，您可以随时使用我们发送给您的电子邮件中显示的取消订阅选项选择不接收这些电子邮件。如果您选择退出，我们仍可能向您发送非促销电子邮件，例如有关您的帐户或您下达的订单的电子邮件。

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
您可以在服务上注明或使用下面提供的联系方式联系我们来行使任何这些权利。要详细了解 Shopify 如何使用您的个人信息以及您可能拥有的任何权利，包括与 Shopify 处理的数据相关的权利，您可以访问 https://privacy.shopify.com/en。

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
我们不会因您行使任何这些权利而歧视您。根据适用法律的允许或要求，我们可能需要先验证您的身份，然后才能处理您的请求。根据适用法律，您可以指定授权代理人代表您提出行使权利的请求。在接受代理人的此类请求之前，我们将要求代理人提供您已授权他们代表您行事的证明，并且我们可能需要您直接向我们验证您的身份。我们将根据适用法律的要求及时回复您的请求。

Complaints  投诉

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
如果您对我们处理您个人信息的方式有任何投诉，请使用下面提供的联系方式与我们联系。根据您居住的地方，您可能有权使用下面列出的联系方式联系我们，或向您当地的数据保护机构提出投诉，从而对我们的决定提出上诉。

International Transfers  国际转账

Please note that we may transfer, store and process your personal information outside the country you live in.
请注意，我们可能会在您居住的国家/地区之外传输、存储和处理您的个人信息。

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
如果我们将您的个人信息传输到欧洲经济区或英国之外，我们将依赖公认的传输机制，例如欧盟委员会的标准合同条款，或英国相关主管当局签发的任何同等合同（如适用），除非数据传输到已确定提供足够保护水平的国家/地区。

Changes to This Privacy Policy
本隐私政策的变更

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
我们可能会不时更新本隐私政策，包括反映我们做法的变化或出于其他运营、法律或监管原因。我们将在本网站上发布修订后的隐私政策，更新“最后更新”日期，并根据适用法律的要求提供通知。

Contact  联系

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at gogocollect_service@outlook.com or contact us at No. 2 Zhiwenqian Street,Huangpu District, Room 601,6th Floor,Building D01,Aofei Cultural and Creative Center, Guangzhou, GD, 501700, CN